Data Protection Policy
Last Updated: March 1, 2026
Welcome to Our Privacy Commitment
At Solumec - Intermediacoes de Negocios LTDA, we believe your privacy deserves respect and protection. This policy explains how we handle your personal information when you visit solumedc.com or use our services. We've written this in plain language because transparency matters to us, and we want you to understand exactly what happens with your data.
SMS Communications and Your Rights
When you provide your mobile number, you're agreeing to receive text messages from us about our services and important updates. Message frequency is up to 4 messages per week, though this may vary based on your interactions with us. Standard message and data rates from your carrier will apply - we don't control these charges.
- Text STOP to +17756954721 to cancel SMS messages anytime
- Text HELP for assistance with our messaging service
- We support most major carriers, but service availability may vary
- You can also contact us at [email protected] to manage your preferences
How We Protect Your Information
Security isn't just a checkbox for us - it's built into everything we do. We use industry-standard encryption, secure servers, and regular security audits to protect your personal data. Our team receives ongoing training about data protection, and we limit access to your information to only those employees who need it for legitimate business purposes.
Information We Collect About You
We gather different types of information to provide you with better service and improve your experience on our platform. This includes information you give us directly and some that we collect automatically when you use our website.
- Contact details like your name, email address, and phone number
- Account information including usernames and encrypted passwords
- Communication preferences and service interests
- Technical data such as IP addresses, browser types, and device information
- Website usage patterns and page interactions
Children's Privacy Protection
Our services are designed for adults and businesses, not children under 13 years of age. We don't knowingly collect personal information from children, and if we discover that we've accidentally received such information, we'll delete it promptly. Parents who believe their child has provided us with personal information should contact us immediately at [email protected].
Your California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA) that we fully respect and support. You have the power to control your personal information, and we've made it easy to exercise these rights.
- Request to know what personal information we collect, use, or share
- Request deletion of your personal information (with some legal exceptions)
- Opt-out of the sale of personal information (though we don't sell data)
- Receive equal service regardless of exercising your privacy rights
- Request specific pieces of information we have about you
Updates to This Privacy Policy
Privacy laws and our business practices evolve, so we may update this policy from time to time. When we make significant changes, we'll notify you through email or a prominent notice on our website. The date at the top of this policy shows when it was last revised, and we encourage you to review it periodically to stay informed about how we're protecting your information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site. These small files stored on your device help us remember your preferences and provide personalized content.
- Essential cookies that make our website function properly
- Analytics cookies that help us improve our services
- Preference cookies that remember your settings and choices
- You can control cookies through your browser settings
Why We Use Your Information
We use your personal information for legitimate business purposes that benefit both you and our company. Every use of your data serves a specific purpose, whether it's providing you with requested services, improving our offerings, or complying with legal requirements. We never use your information for purposes that would be surprising or inappropriate given our relationship.
Contact Us About Privacy
Questions about privacy shouldn't go unanswered, and we're here to help clarify anything in this policy. Our privacy team is committed to addressing your concerns promptly and thoroughly.
- Email us at [email protected] for privacy-related inquiries
- Call us at +17756954721 during business hours
- Write to us at Rua Maria Santos de Oliveira, Itabaiana, SE 49506725, Brazil
- Include "Privacy Inquiry" in your subject line for faster processing
- Our company registration: CNPJ 48999342000193
When We Share Your Information
We don't sell your personal information to third parties, period. However, there are specific situations where we may need to share your information with trusted partners or as required by law. When we do share information, we ensure these parties meet our strict privacy and security standards.
- Service providers who help us operate our business
- Legal authorities when required by law or court order
- Business successors in case of merger or acquisition
- With your explicit consent for specific purposes
International Data Transfers
As a Brazilian company serving international clients, we may transfer your information across borders to provide our services effectively. When we do transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights, including contractual protections and compliance with applicable data protection laws.
Data Retention Practices
We keep your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, or resolve disputes. Different types of information have different retention periods based on legal requirements and business needs. When we no longer need your information, we securely delete or anonymize it.
Your Rights and Choices
You have meaningful control over your personal information, and we've designed our systems to make exercising your rights straightforward and hassle-free. Whether you want to update your information, change your communication preferences, or delete your account entirely, we respect your choices and will act on your requests promptly within legal timeframes.
Last updated: February 18, 2026