Terms of Use

Last Updated: March 1, 2026

Welcome to Our Community

By accessing or using solumedc.com, you're joining the Solumec family and agreeing to these terms. We're excited to have you with us! These terms create a binding agreement between you and Solumec - Intermediacoes de Negocios LTDA. If you don't agree with any part of these terms, please don't use our services. Your continued use of our platform means you accept all terms outlined here.

Age Requirements and Account Eligibility

Our services are designed for adults only. You must be at least 18 years old to use our platform, create an account, or make any purchases. By using our services, you confirm that you meet this age requirement and have the legal capacity to enter into these terms. If you're using our services on behalf of an organization, you confirm that you have the authority to bind that organization to these terms.

How We Handle Your Personal Information

Your privacy matters to us, and we're committed to protecting your personal information. Our comprehensive Privacy Policy explains how we collect, use, store, and protect your data when you use our services. By using our platform, you also consent to our privacy practices as described in our Privacy Policy, which is incorporated into these terms by reference.

SMS Communication and Your Rights

When you provide your phone number, you're opting in to receive SMS messages from us, including promotional offers, product updates, and service notifications. You may receive up to 4 messages per week. Message and data rates may apply depending on your carrier plan. You can opt out anytime by texting STOP to any message you receive from us. This SMS program complies with the Telephone Consumer Protection Act (TCPA), and we respect your communication preferences.

Acceptable Use of Our Platform

We want everyone to have a positive experience on our platform. You agree to use our services lawfully and respectfully. Don't use our platform to harm others, spread false information, violate anyone's rights, or engage in illegal activities. You're responsible for all activity that occurs under your account, so please keep your login credentials secure and notify us immediately if you suspect unauthorized access.

Important Health and Product Information

The products we offer, including dietary supplements and wellness products, are not intended to diagnose, treat, cure, or prevent any disease. Our products have not been evaluated by health regulatory authorities for medical efficacy. Always consult with a qualified healthcare professional before starting any new supplement regimen, especially if you have medical conditions or take medications. Individual results may vary, and we make no guarantees about specific health outcomes.

Our Intellectual Property Rights

All content on our platform, including text, images, logos, designs, and software, belongs to Solumec or our licensors and is protected by intellectual property laws. You're welcome to use our platform for its intended purpose, but please don't copy, modify, distribute, or create derivative works from our content without permission. Our trademarks and brand elements are also protected and shouldn't be used without authorization.

Liability Limitations and Your Understanding

While we strive to provide excellent service, we can't guarantee that our platform will always be perfect or uninterrupted. You use our services at your own risk, and we're not liable for any indirect, incidental, special, or consequential damages arising from your use of our platform. Our total liability to you for any claims related to our services is limited to the amount you've paid us in the past 12 months.

Warranty Disclaimers

We provide our services "as is" and "as available" without warranties of any kind, whether express or implied. We don't warrant that our services will be uninterrupted, error-free, or completely secure, though we work hard to maintain quality and security. We also don't guarantee that our platform will meet all your specific needs or expectations, and we disclaim all implied warranties including merchantability and fitness for a particular purpose.

Updates and Changes to These Terms

As our business grows and evolves, we may need to update these terms from time to time. When we make significant changes, we'll notify you through email or a prominent notice on our platform. The updated terms will take effect on the date specified in the notice. Your continued use of our services after changes take effect means you accept the new terms. We encourage you to review these terms periodically to stay informed.

Governing Law and Legal Framework

These terms are governed by the laws of Brazil, specifically the jurisdiction where our company Solumec - Intermediacoes de Negocios LTDA is registered. Any disputes arising from these terms or your use of our services will be resolved in Brazilian courts. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information and Support

We're here to help! If you have questions about these terms or need assistance with our services, please reach out to us. You can contact Solumec - Intermediacoes de Negocios LTDA at [email protected], call us at +17756954721, or write to us at Rua Maria Santos de Oliveira, Itabaiana, SE 49506725, Brazil. Our CNPJ is 48999342000193. We aim to respond to all inquiries promptly and look forward to assisting you.